With a RAT, you can view the event log of remote computers from within the console. Viewing and clearing events in the Windows Event Log: Viewing the Windows Event Log is often the first step in troubleshooting.You can also view information about the remote computer’s drives and reformat them right from the console. Adding shares, moving files, and reformatting disk drives: Using a remote administration tool, you can copy/delete files, manage folders, and add/delete network shares.Troubleshooting using Windows Performance Monitor: Within the RAT console, you have full access to remotely review Windows performance data to quickly find and troubleshoot performance problems.You can also start a remote command-line console and run commands or scripts on the remote computer. Managing Windows services and processes: From the RAT tool console, you can remotely start and stop Windows services and processes.You can use Windows remote administration tools to complete many IT tasks, including: Some of the best RATs, like SolarWinds Dameware Remote Support, offer one management console with built-in remote administration tools to allow you to perform numerous administration tasks from a central location to better streamline the troubleshooting process. Using RAT tools involves connecting to the end user’s device to gain full control, which can allow you to begin troubleshooting with the ease of being able to treat the connected device as if you were physically in front of it. ![]() You can complete control of your AD environment from a single remote administration console. To enable AD management, the Dameware agent for AD is automatically deployed to the AD controller. For example, with a tool like SolarWinds DRS, you can run Exchange tasks right from the interface with AD remote server administration tools. Good RAT remote tools may also offer Active Directory management services. Powerful RAT tools also let technicians chat with users while connected, which can help improve troubleshooting since the technician and end user can communicate about the problem in real time. They can even remotely power on PCs and Macs. Once connected through a RAT tool, the remote users, typically IT technicians, can use remote access to reboot systems, start or stop services and processes, copy and delete files, view and clear event logs, and much more. The tech simply sends mouse and keyboard input and the device can send back audio and video output. The host device continues to be responsible for the processing power even though it’s being controlled by a remote device with the help of a remote administration tool. Once connected, the technician has full control over the end-user device. Some RAT tools can even allow you to connect beyond the corporate firewall without requiring a VPN connection using an internet proxy server. Windows, macOS, and Linux remote administration tools are built to let you initiate secure, over-the-internet remote connections with devices both inside the LAN and across the world via the internet. Whether it’s a remote server on your network, or end users needing remote assistance in any part of the world (inside or outside the network firewall), RAT tools can help you provide immediate assistance. ![]() RAT remote tools are designed to simplify Linux, macOS, and Windows administration by allowing you to perform administration and support tasks from a single remote console.
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